Newtek Merchant Solutions
Dear Valued Customer,

Customers requiring vulnerability scanning in order to maintain a PCI Compliance Status have actions they must complete.

Here are some steps required for vulnerability scans:
  • Customers requiring vulnerability scanning in order to maintain a PCI Compliance Status have actions they must complete.
  • In order to have scans run automatically, the customer must log into the SecureTrust portal and specifically choose scans to run monthly or quarterly. The SecureTrust portal does not automatically scan quarterly if the option is not selected by the customer.
  • If customers do not set up scans to run automatically, they will need to log in to the SecureTrust portal to confirm new scans are initiated manually every 90 days.
  • Each time quarterly scans are completed, customers additionally need to apply their passing scan status to their overall PCI DSS validation to remain compliant.
  • Customers need to confirm that the email addresses of donotreply@securetrust.com  and notifications@sysnetasv.com are not blocked in their email client to ensure emails from SecureTrust are received and appropriate calls to action are followed.
If you need assistance with setting up scans to run automatically on a quarterly or monthly basis, please contact SecureTrust support for assistance by calling 1-866-200-8866.

Thank you for your continued business.

Contact:
Newtek Merchant Solutions Relationship Management Team
Email: Service@NewtekOne.com