Internal Training Series - Newtek Payment Systems
U.S. – Based Support
NPS HAS FEATURES THAT EXCEED AND OUT PERFORM CLOVER, SQUARE AND OTHER POS PROVIDERS WITH RICH CAPABILITIES such as:
core feature: U.S. – Based Support

Merchants don't have time to wait on the phone. No matter what their business, they need answers to issues fast. Newtek Payment Systems monthly subscription includes 24/7/365 live, U.S.-based customer support. That means any questions or issues can be handled quickly by an expert - even outside of "regular business hours."

Benefits include:
  • 24/7 U.S.-based Customer Service Department ready to solve merchant issues quickly .
  • Representatives ready to assist - minimal call wait time increases merchant satisfaction.
  • Goal is first call resolution to reduce transfers and frustration for merchants.
  • Merchants receive demos and training, so they are ready to make the most of their system right from the beginning, reducing the need to reach out for basic help.
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How to Share with Customers

"Newtek Payment Systems provides all the training merchants need to get started with their system right away. Should an issue arise, our live, U.S.-based support means expert customer service is quickly accessible to busy merchants at any time. With minimal wait time for phone support, merchants can count on getting issues resolved and getting back to running their business."
To learn more or request a demo, please email product@newtekone.com.